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Over the past few decades, Komatsu has developed to become a international giant due to their strength and expertise within the various fields of logistics, excavating, construction and mining. Utilizing progressive concepts and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Using their top-quality production features and modern design techniques, Komatsu has become acknowledged to build the kind of rugged and dependable lift truck that consumers across the globe have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the ever-increasing need for its goods in the North American market. To better costs and efficiencies, a modern plant was built in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their customers globally while remaining a leading manufacturer and dealer of innovative forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American clients.
After years of providing customer service and maintaining relationships, Komatsu Forklift recognizes that meeting the customers’ needs is vital. All the latest product improvement at Komatsu starts first with the customer. By welcoming contributions and opinions, they are able to ascertain customer needs and expectations then cultivate innovative designs and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the beginning and maintained throughout the production, service and product sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, forklifts and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest applications and environments. Adherence to strict engineering principles permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and rigorous in-house quality standards all contribute to high-class lift truck products. Komatsu Engineering Standards translate the contemporary and progressive expertise used in advanced mining and construction equipment into world class equipment.
The contemporary facility in Covington, Georgia has all the needed requirements for full scale production. This plant is able to take unprocessed steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the length of the production process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated seller networks who strive to exceed expectations. Specialized in all aspects from sales, service or operating instruction, or aftermarket support, their diverse network of experienced and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM components on-hand to offer the necessary service needed to keep customers’ operations running fluently. Computerized, real-time access with next day delivery from their highly automated supply center is another option. The online K-Link system assists sellers with online parts management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. A lot of world-class companies rely on Komatsu lift trucks in their everyday operations. Nationwide account customers profit from a unique relationship with Komatsu that enables them to customize cost-efficient applications so as to raise the customer’s efficiency and profits. Komatsu countrywide account consumers have access to on-line components and service support system and a inclusive fleet management program, offering the ability for Komatsu to be their total solution for any lift truck issues.
The reliable and well-organized personnel at Komatsu Forklift U.S.A., Inc., are focused on offering their customers an exceptional experience no matter whether it is through sales, education, maintenance, or aftermarket support. They want to guarantee the level of client service provided will help their clients meet or exceed their ambitions and develop a lucrative business/client partnership in the process. Komatsu strives to understand each of their customers’ distinctive ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
